Frequently Asked Questions
What is Minibustransport.org?
Minibustransport.org is a leading transport service in Singapore offering reliable and comfortable minibus rides for groups, corporate events, airport transfers, tours, and wheelchair-accessible travel. With a modern fleet and professional drivers, we ensure safe, punctual, and affordable transportation for all passengers
Why should I book a Minibustransport.org?
You should book with Minibustransport.org because we provide safe, comfortable, and affordable transportation with professional drivers and well-maintained vehicles. Whether for airport transfers, corporate events, tours, or group travel, we ensure punctual service, convenience, and a smooth travel experience every time
Can I pay directly to the driver?
Yes, but it depends on the type of transfer service you choose. Please note that cash payments are not accepted for Arrival Transfers, Hourly Disposal, and Wedding Package Transfers.
Would you charge extra if my flight has been delayed?
We understand your concern and gladly accommodate late flights. Simply provide your flight number during booking, and we’ll monitor your flight status to ensure a worry-free experience. Our driver will be there to pick you up upon arrival at no extra cost. We offer up to 1 hour and 30 minutes of free waiting time from your scheduled arrival, which is typically sufficient for immigration clearance.
Can I pay using my credit card to the driver?
Yes, you can pay using your credit card to the driver; however, please note that a 10%administrative fee may apply for credit card transactions. It’s always best to confirm your preferred payment method during the booking process to ensure a smooth experience.
What is the minimum advance booking and the maximum advance booking period?
At Minibustransport.org, the minimum advance booking must be made at least 1 day before the time you need the minibus. The maximum advance booking can be made up to 3 months in advance. This ensures proper scheduling and availability for your preferred date and time.
Can I request all front facing seats?
Yes, you can request all front-facing seats. However, this depends on the vehicle type and availability at the time of booking. Some minibuses have fixed seat layouts, so we’ll do our best to accommodate your preference whenever possible.
Can I transfer my items without any passenger inside?
No, at least one passenger must be present in the vehicle together with the items. This policy is in place for security and accountability reasons. We appreciate your understanding.
Do you provide booster seats for kids?
Yes, Minibustransport.org provides booster seats for kids upon request. Please mention it while making your booking so we can arrange it in advance and ensure a safe and comfortable ride for your child.
Can I book the Maxi Cab for a certain period and I want the driver to be with me the entire booked time?
Yes, you can. At Minibustransport.org, we offer hourly disposal services where the driver stays with you throughout the booked duration. This option is perfect for business meetings, shopping trips, sightseeing, or events where you need flexible transport and a dedicated driver at your service.
Can I order a Maxi Cab for Wheelchair Transfer? Do you provide the ramp?
Yes, absolutely. At Minibustransport.org, we provide wheelchair-accessible minibuses equipped with ramps to ensure easy and safe boarding. Our vehicles are specially designed for passengers with mobility challenges, and our trained drivers offer full assistance throughout the journey to ensure comfort and safety